How long should a void property take to turn around?

A standard void is usually returned to re-let standard within two working weeks of key collection. Major voids involving structural repairs, damp treatment or full rewires are programmed individually and agreed in writing.

What is the lettable standard for a council property?

The lettable standard is the minimum condition a landlord sets before a property is re-let. It normally covers safety certificates, working heating and hot water, a clean and secure property, and decoration and flooring in acceptable condition. We work to each client's own written standard.

Do you work to a schedule of rates?

Yes. We can price voids against your schedule of rates or provide a fixed price per property, whichever suits your framework or contract.

Build & Refurbish

Council void restorations

Every day a property stands empty costs rent and reputation. We turn voids around to your lettable standard quickly, with the paperwork your auditors expect.

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Empty council flat bedroom returned to re-let standard with new carpet and window

In short

What is a council void restoration?

A council void restoration is the work needed to return an empty social-housing property to a lettable standard between tenancies. It typically includes clearance, safety testing, repairs, decoration and a void clean. MJ Site Solution returns voids on programme with electrical and gas certificates and a photographic sign-off pack.

Last reviewed 21 September 2026

Clients: Local authorities and housing associations
Pricing: Fixed price per void or schedule of rates
Standard: Your lettable standard and the Decent Homes Standard
Handover pack: EICR, gas safety record, before-and-after photographs

Scope

What is included.

Key collection and same-week inspection
Clearance, sanitisation and pest treatment
Electrical and gas safety testing
Plumbing, heating and kitchen repairs
Plastering, flooring and decoration
Door, window and security upgrades
Void clean to re-let standard
Photographic sign-off pack and certificates

Key collection and same-week inspectionClearance, sanitisation and pest treatmentElectrical and gas safety testingPlumbing, heating and kitchen repairsPlastering, flooring and decorationDoor, window and security upgrades

Delivery

How we deliver it.

Well-kept low-rise brick council housing block with new windows and doors

Step 01 / 04

Inspect

Void inspected within days of keys. Scope agreed against your lettable standard and schedule of rates.

25%

Step 02 / 04

Price

Fixed price per property or schedule-of-rates pricing — your choice, agreed before work starts.

50%

New consumer unit with neatly dressed cables being fitted in a hallway cupboard

Step 03 / 04

Restore

Multi-trade team on site in sequence, so the property is never waiting on the next trade.

75%

Operative cleaning a glass shower screen in a finished tiled bathroom

Step 04 / 04

Return

Keys returned with certificates, before-and-after photographs and a signed completion sheet.

100%

Standards & compliance

EICR and gas safety records issued on every void. Operatives in occupied or sensitive settings are DBS-checked on request. Work to the Decent Homes Standard.

Questions

Council void restorations: common questions.

A standard void is usually returned to re-let standard within two working weeks of key collection. Major voids involving structural repairs, damp treatment or full rewires are programmed individually and agreed in writing.
The lettable standard is the minimum condition a landlord sets before a property is re-let. It normally covers safety certificates, working heating and hot water, a clean and secure property, and decoration and flooring in acceptable condition. We work to each client's own written standard.
Yes. We can price voids against your schedule of rates or provide a fixed price per property, whichever suits your framework or contract.

Related work

Local authorities & housing associationsNorth LondonOngoing framework